All our product(s) are thoroughly checked to ensure the product(s) you received are in good conditions, before the delivery is made. If you happen to receive a defective product, please return the product in it's original condition with the packaging accompanied within 3 days from dispatch date. We will then provide you with a full refund or exchange a brand new set (subject to stock availability; may replace with the same item but in different design).
Local mail charges (both ways) will be borne by customer and we will not be responsible for items lost in mail. Please be advised that shipping/postage and handling charges are not refundable. Any further charges incurred upon the return of the items are to be borne by the customer as well.
All returns/exchanges will be accessed on a case-by-case basis.
Do drop us an email at sesamehouse123@gmail.com before making a return/exchange.
*Sesame House reserves the right to reject any return/exchange if the mentioned conditions are not adhere to.
Welcome to Sesame House, Singapore! We are pleased to introduce a range of educational toys and musical instruments for children. These are not easily found in the retail stores in Singapore and of good qualities. Feel free to check out our blog and give us your valuable feedbacks and comments. Happy shopping!
